TERMS AND CONDITIONS
Effective date: June 26th , 2021
TERMS & CONDITIONS AGREEMENT
Welcome!
My French Story welcomes you. Please READ carefully. Your access and use of our online course is subject to legally binding terms and conditions, which you accept and agree to by joining the course.
The following terms and conditions form a binding agreement (“Agreement”) between you My French Story, a company incorporated in Melbourne, Australia may modify, amend, supplement and replace these terms and conditions at any time without advance notice. Your continued use of this course after any change means you have accepted the changed terms and conditions.
- Copyright. Australian copyright laws protect all materials created by My French Story on the online course as original works. All materials belong to My French Story, including those with the absence of a registered copyright symbol.
- Intellectual Property Ownership. If we have materials on the course which you can download, a revocable, non-exclusive license is granted for you to download copies of the materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
share or transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by My French Story at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
If My French Story discovers that you have illegally misappropriated or used any of the intellectual property you were granted access to, you will be blocked from any future programs and will seek any extent of legal remedies and you will be required to cover all legal fees necessary to enforce these rights.
- Testimonials. We love to share our students’ wins and successes from Speak Like a French Academy. By signing up for the Program, you grant My French Story the permission to use any testimonials in our marketing materials and/or any promotional efforts. This includes but is not limited to unofficial testimonials, words of praise via Instagram stories, public posts or posts inside our Facebook groups, and direct messages with My French Story Instagram account. We will blur full names on screenshots used, and you understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations.
- 5. Our Refund Policy. We want you to be 100% satisfied with the program, but we also want to ensure our students have given the program a fair shot and have used their best effort to apply the methods and strategies. Please contact our support team at [email protected] within 7 days of your enrollment to qualify for a refund. We follow a ‘Do The Work’ Refund Policy which means you must include ALL required, completed coursework with your request for a refund. If you request a refund and do not include all required, your refund will not be accepted. All refunds are discretionary as determined by My French Story.
1 An example of a situation where we wouldn’t grant a refund is if a student doesn’t put in any effort, doesn’t try at our courses, doesn’t take full responsibility for their own success, and then asks for their money back. We also do not offer refunds for the following: (1) attempts to use the refund policy as a way to opt-out of any existing financial obligation and/or payment plan already committed to us upon signing up for our program. (2) inability to complete the program within the 12 month access period.
Disclaimer: Due to the digital nature of our course, we do not offer refunds for those who do not do their due diligence to ensure the course is the right fit for them. It is the customer’s responsibility to carefully review our sales page and terms and conditions before purchasing, using, or accessing any of our products and Program. Please note, we do not offer partial refunds for our programs,
- Blocklist + Disputed Payments. My French Story retains the right to ‘Blocklist’ you from accessing all materials, courses, or other products or services she offers in the event that you do not pay your outstanding balance, dispute your payments, or if you steal any of our intellectual property. A student will be removed from the blocklist under the discretion of My French Story. Under the conditions that: (1) the outstanding balance has been paid in full and (2) that the student will not eligible for a refund for the remainder of their course access.
5.1 In the event that a student wants to regain access to our online courses after disputing a payment(s), the student agrees to pay the PayPal fee for each payment previously disputed.
- Payment Plans. My French Story offers two payment options at the time of purchase, so you can either pay in full or in monthly installments. If you opt for a payment plan, you will be responsible for paying the remaining invoices. By signing up for our payment plan, you agree to pay the entire balance owing of your payment plan. If you wish to pay off your remaining account balance in full, you can do so at any time. In the event that a payment is not made, My French Story will temporarily suspend access until the payment(s) is caught up. After three failed payments, you understand My French Story may contract a collection agency to collect the money from you. Please note, My French Story will not be held accountable for any foreign transaction fees charged by your bank.
- Breaking Payment Plans + Discontinued Payments. In the event that your agreed-upon payment plan is broken, our team will permit a 1 week grace period and will actively work with you to get payments back on track. However, after 1 week of delinquent payments, you will be charged a 10% fee of the monthly payment due for every month of missed payments after that, for up to one year. The 10% late fee will only commence after your initial 1 week grace period.
- Course Access. Speak Like a French Academy students receive 12-months of unlimited access to our program and private student community. Student access activates immediately upon enrolling in the program, and we do not offer account holds. We understand everyone has different learning styles and goes through the program at their own pace, and if for any reason, a student is unable to complete the program within the 12 month access period, the student will have an option to opt-in for our paid course extension.
9. No Guarantees. We make NO GUARANTEES about any success that you’ll get from Speak Like a French Academy. We will do everything for you to succeed, but we make no guarantees since we try our best but can only control so much about your success in French through our courses. You understand that My French Story makes no guarantees whatsoever regarding any results based on any action or inaction relating to your life. We cannot be any more clear about this: We are here for you and want you to succeed, but we make no promises regarding results and make no guarantees whatsoever.